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Newsletter: Improving Pediatric Patient Experiences with Age-Appropriate Education

At Boston Children’s Hospital and Children’s Hospital of Philadelphia, reducing patient fears and improving pediatric patient experiences is child’s play.

“Psychologically, we know that the ability for kids to put their hands on equipment and have control over it causes desensitization,” O’Connell explained. “It also helps creates developmental mastery and control over those items and makes patients less likely to have high levels of anxiety and more likely to be successful when they come in for a procedure.”

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Sujin Park
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