SIM Courses

Otolaryngology (ORL) Team Training CRM

Background: The leading cause of errors in hospitals and in the operating room (OR) result from communication and teamwork failures. Only recently has medical education considered the role of these issues in such errors. The Otolaryngology Crisis Resource Management (ORL CRM) Course was developed to teach trainees how to improve human factor performance in the OR.  Established in 2007, the ORL CRM course is the first of its kind to teach teamwork and communication skills to over 200 ORL trainees. In Boston it remains unique among all surgical services in providing this type of training in the actual OR environment.


Format: 5.5 hours

Venue: Hospital Operating Room (In-situ)
Frequency: 6 times per year

Participants: Native Otolaryngology surgical team: 1 Pediatric Fellow, 2 Residents, 1 Anesthesia Fellow, 1 Anesthesia Resident, Operating Room RNs, Operating Room Technicians.

Expertise Level: Intermediate

Course Leaders: Mark Volk, MD, Bistra Vlassakova, MD, Andres Navedo, MD,  Lisa Petras, RN, Leigh Graham, RN



  • This multidisciplinary team is confronted with time sensitive clinical crises that challenge their decision making and organizational skills.

  • Utilizing multiple formats including games, lectures, videos, clinical simulations and post simulation debriefings the course provides an experiential learning environment for acquisition of CRM skills and gaining experience in managing low frequency, high acuity clinical events.

  • By employing native personnel working within an actual Children’s Hospital operating room setting, the course  contributes significantly to the realism of both the simulated scenarios and the post scenario debriefings.


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Farley 325/OR

Otolaryngology CRM SIM — April 28, 2014

351 Farley

Welcome to the April 28 Otolaryngology Team Training CRM SIM discussion group. This discussion group is only open to participants and faculty of the April 28 Otolaryngology Team Training CRM SIM. Please feel free to post questions, comments, and ideas here.